Support

Configuring Email in Netscape Communicator

1) Start Netscape Communicator (you do NOT have to be dialed in.  If you are prompted to dial, you may just click cancel and Communicator will start.  You will get a few errors when it starts - just click OK)

2) Pull down the Edit menu and select Preferences.

3) In the left hand box with the white background, find Mail & Groups

4) If there is a '+' to the left of this, click on the '+' to make it a minus.  This simply expands the tree under Mail & Groups.  If there is a minus beside Mail & Groups, then the tree is already expanded.

5) Click on Identity.  Enter in Your Name, your Email Address will be username@alt3.com (replace username with your actual username), your Reply-To Address will also be username@alt3.com (replace username with your actual username), you may enter an Organization if applicable.

6) Click on Mail Server. Under Mail Server User Name, enter your username.  This is the same username you use to dial-up to us, and is the first part of your email address before the '@aasdcat.com'

7) 'Outgoing (SMTP) mail server' should be: mail.alt3.com

8) 'Incoming mail server' should be: mail.alt3.com

9) Under the Mail Server Type heading (below the info you just entered) POP3 should be selected, and 'Leave message on server after retrieval' should NOT be checked.

10) Click OK at the bottom of the window.  This will save your changes.

11) Your configuration is complete!  You should now be able to access your email.

12) If after completing these steps, you are still having problems, review all steps again to ensure you did not make any mistakes.  Remember -- every character matters!  If you have an extra space, or are missing a period -- it will NOT work!  After verifying that you have followed all steps correctly, and that all characters are entered exactly, click here if you are still having problems.

Click here for instructions on how to use Netscape Communicator Messenger (the Email component).